Privacy Policy

How Bonimdoo Handles Your Data

Last updated: January 15, 2025

Information We Collect

When you contact us through our website, we collect the information you provide in our forms: your name, email address, phone number, and the content of your message. We also collect technical data automatically, including browser type, device information, IP address, and pages visited, to understand how visitors use our site.

We use analytics tools to track aggregate usage patterns. This helps us improve our content about kiln calibration, moisture testing, and lumber seasoning services.

How We Use Your Information

The data we collect is used solely to respond to your inquiries, provide technical consultation about timber drying operations, and improve our website content. We do not sell or rent your personal information to third parties. We may share data with service providers who host our website, manage our email communications, or process analytics — always under strict confidentiality agreements.

Cookies and Tracking

Our site uses essential cookies to ensure basic functionality. Analytics cookies help us understand which pages about kiln calibration and moisture auditing are most useful to our visitors. You can disable cookies in your browser settings, though some site features may not work correctly without them.

Data Storage and Retention

Inquiry messages are retained for 24 months to allow follow-up on technical questions. Analytics data is anonymized and stored for 26 months. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

Your Rights

You have the right to request access to the personal data we hold about you, ask for corrections, request deletion, and object to processing. You may also withdraw consent for analytics tracking at any time. To exercise these rights, contact us using the details below.

For users in the European Economic Area, processing is based on legitimate interest or consent, and you may lodge a complaint with your local supervisory authority. California residents may request disclosure of categories of personal information collected.

No Misleading Claims

Bonimdoo does not make false claims about results, use fake endorsements, or misrepresent our qualifications. Any statements about kiln performance improvements or defect reduction are based on documented technical practice, not fabricated outcomes. We do not imply affiliation with any certification body or equipment manufacturer unless explicitly stated.

Contact for Privacy Requests

For any privacy-related questions, data access requests, or concerns about how your information is handled, contact us:

1389 Ebrahim Row, Mbelemouth, EC 2503

+27(46)6016385

info@bonimdoo.com

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